Read Anytime, Anywhere - Chatbots - AI
The business landscape is evolving and technologies like chatbots are essential to your customers and remaining competitive. Today’s customers are savvier and demand an intuitive and seamless customer experience. Sofbang’s Chatbots Quickstart allows your customers to use a variety of messaging platforms to get the support.
They need for things such as billing, being notified of and reporting outages and more. Regardless of the industry, your customers want to feel like you’re listening to them. Our Chatbots Quickstart will enhance human staff to fulfill the customer’s expectations efficiently and cost-effectively.
A chatbot is a program that simulates a text- or speech-based human-to-human conversation using artificial intelligence (AI), providing an authentic, straightforward experience. Many different technologies can be considered chatbots, ranging from automated phone menus to sophisticated marketing bots that can engage with customers on social media.
Chatbots are often used to provide low-level self-service customer support, reducing the need for call centers and maximizing the use of human assets. With chatbots, businesses can streamline their teams to maintain agility and profitability without sacrificing quality of service or customer experience. At the same time, organizations can set up internal chatbots to simplify HR and IT needs, such as benefit election or service ticket creation.
While chatbot AI is a transformative, business-accelerating technology, partnering with the right solution provider is crucial to success. A high-quality chatbot experience accelerates and simplifies business for employees and customers alike, but a bad one drives prospects away and creates more work for your team. Many developers can create a basic chatbot, but only those with a strong understanding of enterprise business needs and a grasp on both the current technology and emerging AI trends can create truly difference-making chatbot solutions.
Sofbang is proud to be a leading developer in AI-based chatbot solutions for enterprise business. We specialize in creating bespoke solutions that are designed specifically for each client’s work and needs, designing both customer-facing and internal chatbots. We’re not just developers at Sofbang, though, we are a team of business acceleration experts, with an eye toward emerging trends and innovation. If you’re interested in learning more about Sofbang Chatbot Development Services, contact us today!
Engage your clients with Chatbots
The capabilities and possibilities of Chatbots are only just beginning to be realized. Sofbang is focusing on innovative business processes with the use of these new technologies to improve productivity, efficiency and company activities by automating routine tasks to interact with customers and suppliers. Sofbang continues to be a leading innovator as Chatbots and AI continues to have a significant impact on the future of technology.
We build Chatbots on top of all major platforms
- General Smartphone Chatbots
- Facebook Messenger Chatbots
- Apple Siri
- Google Assistant
- Amazon Echo/Alexa