Can your IT Department do everything?

Support and administration to keep your business processes running smoothly.

Read anytime, anywhere - IT Management Simplified

We provide the service you need with the right resources to keep your business processes running. Sofbang can meet your IT management needs whether they are on-premise, remote or cloud based.

If an application is off-the-shelf or custom made, the need for administration and support is always present. Sofbang is there to help provide you the level of administration and support to keep your business process running smoothly. As changes come along, our support staff addresses them in an effective and timely manner. We focus on preventative maintenance and proactive monitoring, as we design for change, knowing it is inevitable in any system implementation while keeping in mind that something can come along causing a change in the wrong direction. Mitigating its impact is our objective. Our trained staff has expertise in development of applications so when called to implement application modification; they can be readily executed to meet the ever-changing business environment. Not only do we support applications but also the infrastructure they reside on. System administration and monitoring are part of the overall IT administration and support.

Solution Features

  • Trained staff with ability to support multiple technologies at the same time.
  • Ability to work within existing support organization as an integrated partner.
  • Application monitoring utilizing standard industry tools.
  • Proactive 24/7/365 monitoring, utilizing standard industry tools.

Benefits

  • Ability to build and incorporate custom alerts.
  • Enhance your IT Team and reduce your IT support costs.
  • Our Designed for Change approach seeks out and removes problem areas

Resources

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Sofbang’s Licensing and Permitting Solution Accelerator

Introducing Sofbang’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, Sofbang’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction.

Sofbang’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application.

With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how Sofbang’s licensing and permitting solution accelerator empowers your staff and constituents. Contact Sofbang to get started today.